Clear information about this website, our service requests and how to contact us.
Last updated: September 26, 2026
01 · Privacy Notice
How this website handles information.
Information you choose to provide
The general booking form prepares a text message on your device. Grooming inquiries submitted through this website are stored for authorized staff to review. The Boarding Intake Form is completed through Smiley. Information you enter there is processed by Smiley and saved to your Smiley customer profile for Good Cat, Good Dog to review and use in planning your pet’s care. Smiley’s privacy terms apply on its form page. Historical pet intake forms submitted through this website before the move to Smiley may remain in our protected records. Submitting information does not confirm an appointment. FormSubmit processes staff notification emails for website grooming inquiries; we do not include your contact or pet-care details in those notifications. Contact goodcatgooddogllc@gmail.com to request access, correction or deletion of information held by Good Cat, Good Dog. Information you send by phone, text, email or WeChat is handled through those channels so we can answer questions and provide requested services. We keep business communications only as long as reasonably needed to provide services, maintain records and meet legal obligations. With your permission, Google and Meta advertising measurement may record page visits, successful grooming inquiries and clicks on telephone links so we can understand which ads are useful. We do not send names, phone numbers or pet-care form fields to Google or Meta through these events. You can change your choice using “Ad measurement preferences” in the footer. A telephone click is not proof of a connected call. Our hosting provider may process routine technical logs, such as IP address, browser type and request time, to deliver and protect the site.
Third-party services
This site links to or embeds services operated by others, including Smiley, Google Maps, Google Translate, Instagram and TikTok. Those providers may receive device, cookie, location or account information under their own privacy policies. Smiley handles online appointment requests and the Boarding Intake Form, and stores customer and pet-care details in the customer profile. Google Translate uses a language-preference cookie when you choose Chinese or Spanish. We do not sell the information you submit to us through this site.
Your choices and questions
You may use phone or email instead of the website. Browser settings can limit cookies, though translation or embedded features may not work as expected. This site does not currently respond to browser “Do Not Track” signals; third-party services may follow their own settings and policies. To ask what information we have received from you, request a correction or deletion where applicable, or ask a privacy question, contact us at goodcatgooddogllc@gmail.com or (626) 629-2059. Additional California privacy rights may apply when required by law. Material changes to this notice will be posted here with a revised update date.
02 · Terms & Service Disclaimer
Online information is a starting point—not a service contract.
Requests and availability
Submitting a website form, text message or online appointment request does not create or confirm a reservation. Services, dates, pricing, promotions, eligibility and availability are confirmed by our staff. Estimates may change after we assess a pet’s size, coat, behavior, health, care needs or length of stay.
Pet care and veterinary information
Website content is general information only and is not veterinary, medical, behavioral or emergency advice. Do not use this website for an urgent situation. Contact a veterinarian or emergency clinic immediately when a pet may need urgent care. Boarding, daycare, grooming and training may involve risks, and acceptance is subject to our health, vaccination, temperament and safety requirements.
Service agreement controls
Before service, the pet owner may be required to sign a separate service agreement, care authorization and waiver. That signed agreement—not this website—governs the service, emergency veterinary authorization, cancellation terms, owner responsibilities and allocation of risk. Nothing on this page waives rights or limits liability where doing so is prohibited by law.
Website and external links
We work to keep this site useful and accurate, but information may occasionally be incomplete, delayed or unavailable. External websites and services have their own terms, privacy practices and accessibility. Use of this website is subject to applicable federal and California law.
03 · Accessibility Statement
Everyone should be able to use our website.
Our commitment
Good Cat, Good Dog aims to make this website usable by people with disabilities, with WCAG 2.2 Level AA as our accessibility target. This includes people who use screen readers or keyboards, people with low vision or color-vision differences, people who enlarge text, and people who prefer reduced motion. We review headings, labels, color contrast, alternative text, zoom, focus order and motion preferences as the site changes.
Need help or an alternative?
If any part of this website is difficult to use, tell us the page, feature and assistive technology involved. We will make a reasonable effort to provide the same information or service through an accessible alternative.
