Refundable: cancel at least 72 hours before check-in.Non-refundable: cancellations within 72 hours.
Boarding + Daycare
Stay overnight.
Or play for the day.
Private rooms for dogs and cats, plus dog daycare for families who only need daytime care.
01 · Hotel Overview
Room-style boarding, designed around how pets actually rest.
Dog Daycare is available.Drop-off begins at 7:30 AM.
Request daycare →
02 · Check-In Information
Know before your pet’s stay.
Balance: due when your pet checks in.Accepted: Zelle, Apple Pay, cash and RMB bank transfer.Not accepted: Venmo or PayPal.
Daycare: drop-off begins at 7:30 AM.Boarding check-in: begins at 9:00 AM.Check-out: before 12:00 PM.After 12:00 PM: daycare charge until 6:00 PM.Final pick-up: 6:00 PM. No check-out after 6:00 PM.
Please bring
What your pet needs from home
- 🥣Portioned foodPack each meal separately
- 🦮LeashSecure collar or harness
- 🧻Potty suppliesPoop bags, pee pads or diapers
- 💊MedicationsClearly labeled with instructions
- 📋Vaccine recordsRabies, DHPP and Bordetella
We provide
Comforts included with the stay
- 🛏️Beds & blanketsClean, comfortable rest
- 💧Food & water bowlsFresh water throughout the day
- 🧸Toys & playSupervised enrichment
- 🍎Treats & fruitWith owner approval
- 📍Tracker supportFor additional peace of mind
03 · Choose Your Stay
Dogs this way. Cats that way.
04 · Boarding Q&A
Our 10 most-asked questions.
1. Is boarding a safe fit for every pet?
Not accepted: aggression or severe separation anxiety.Dogs need: current Rabies, DHPP and Bordetella records.Before boarding: every dog must complete a Meet & Greet.For longer stays: we strongly recommend a daycare visit or one-night trial first.
2. What care is included?
Included: private room, feeding, fresh water and cleaning.Also included: play, observation and video updates.
3. How often will I receive videos?
Twice daily: before noon and before closing.Usually 10–15 short clips, depending on the day.
4. What happens in an emergency?
We contact the owner or emergency contact first.If urgent: your signed agreement authorizes transport to our partner veterinary hospital.
5. When may a boarding stay end early?
Emergency pick-up: aggression, bites, fights, severe panic or escape risk.Also persistent vomiting, diarrhea or contagious symptoms.
6. Can you care for senior or special-needs pets?
Often, yes.Tell us about mobility, feeding, health and comfort needs before booking.
7. Can you give medications?
Bring medication in its original, clearly labeled container.Required: written dosage and timing instructions.
8. Do you offer pick-up and drop-off?
Yes. Pricing depends on distance, drive time and service area.Contact us for a quote.
9. May I install my own camera?
No.Personal cameras are not permitted to protect client, pet and staff privacy.
10. What are check-in and check-out hours? Are you open 24 hours?
Daycare: drop-off begins at 7:30 AM.Boarding check-in: begins at 9:00 AM.Final check-out: all pick-ups must be completed by 6:00 PM. We cannot release pets after 6:00 PM.Not a 24-hour facility: our daytime customer-care team works 7:30 AM–6:00 PM. Overnight security is on-site from 10:00 PM–6:00 AM, but does not process belongings, balances, food or check-outs.Need an accommodation? Please ask us in advance; the 6:00 PM final check-out still applies.
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